by Laura Elliott | Feb 10, 2026 | Insights
Work once and work well One of the simplest habits is to work once, and work well. Repeat work wastes time, drains people, and increases digital load. Clear ownership, a defined end point, and properly closed loops reduce duplication. When a task moves cleanly from...
by Laura Elliott | Jul 14, 2025 | Insights
Last Spring, I took on the Surrey Three Peaks Challenge. It was long, steep, sweaty, and at times involved questioning all of my life choices. But it also gave me a lot to think about, particularly when it comes to how I support my clients through strategic planning....
by Laura Elliott | Jun 9, 2025 | Hints and tips
“No, is a full sentence” – and other lessons I’ve learnt about boundaries in business When I first started Elliott Ops Services (formally Elliott VA Services), I had a bit of a Yes Girl energy. “Yes, I can squeeze that in Friday night.”“Yes, of course I’ll...
by Laura Elliott | Apr 2, 2025 | Hints and tips
As anyone in the world of operations support will tell you, no project is ever truly free from that sneaky little villain: ‘scope creep’. Whether you’re an operator trying to stay on track or a client with big ideas, scope creep is something that can trip you up if...
by Laura Elliott | Mar 25, 2025 | Tools
Let’s face it—staying organised is no easy feat 🤯. The truth is, being disorganised can bring more disruption than we often realise, and the effects can be felt across every part of life. Having recently moved house, I’ve found myself overwhelmed by the constant...
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